Getting started
Download the app, begin your trial, and choose a session based on what you are doing and the state you need.
Open in the App Store →Downloads support
How can we help?
Find the quickest path for account, subscription, playback, and privacy questions. If the answer is not here, email us directly.
Subscription & billing
Trials, renewals, cancellations, and billing are managed by Apple. Open your Apple Account settings and select Subscriptions.
Playback or technical issues
Include your iPhone model, iOS version, and a short description of what happened so we can diagnose the issue faster.
Report an issue →Account & privacy
For account access, data, privacy, or deletion questions, review our policy or contact the support team.
Read the privacy policy →Still need help?
Talk to a person.
We will respond as soon as possible. Please avoid sending passwords or payment information.